What are my shipping options?
Postage is free if your order is over £75 – please apply coupon FreeP&P£75 on the cart page to activate.
We offer the following delivery options:
|First class recorded || £4.85 (Free for orders over £75)|
|Second class recorded|| £4.20|
All orders are sent by a tracked / signed-for postal service for added peace of mind and to ensure safe delivery of your order.
What is your Returns Policy?
We are a small family business who want our customers to be happy with their purchase. If you are not completely satisfied with your purchase we are happy to provide a refund if you wish to return it back to us. Please ensure the item is still in its original packaging and unused / unworn. In addition we advise you to use a TRACKED / RECORDED Postal Service. If you don`t and it is lost in transit, we cannot take responsibility for it and you would be responsible for the cost of the product, and may need to make a claim for reimbursement with your postage service provider. Please therefore hold on to your certificate of postage. Buyers are responsible for the postage cost of returning an item to us, once we receive the item we will issue a swift refund by the method you paid. Please message us first (firstname.lastname@example.org) to let us know that you wish to return your item, and send it back to us at the following address:
Harrogate Uniform and Chef Shop, 2 Knaresborough Road, Harrogate, North Yorkshire, HG2 7SP.
Any questions please do not hesitate to send us a message and we will do our best to help you. Many thanks.